Privacy & Safety FAQs

Effective Date: 1st June 2025

Q: Is Home EDventure safe for children?

Yes. Home EDventure is built for families. Children only access content through parent-managed accounts. We do not collect personal information from kids directly.

Q: Who can join Home EDventure classes?

Anyone aged 3–18 can join, from anywhere in the world. A parent or guardian must create and manage the account.

Q: Do I need to be homeschooling to use Home EDventure?

No! Our platform is open to all children regardless of how they receive their education—at home, in school, or through another model.

Q. What types of classes do you offer?

We offer a wide range of classes—from art, music, science, and storytelling to tech, life skills, and more! Classes are taught live, online, and are often interest-based.

Q. How do I sign up for a class?

Create a parent account, browse classes, and enrol your child in just a few clicks. You’ll receive confirmation and a link to join the class when it’s time.

Q. How much do classes cost?

Prices vary depending on the class and teacher. You’ll see the price listed clearly on the class page before enrolling.

Q. How are classes delivered?

All classes are live and online, using tools like Jitsi Meet, Zoom or Google Meet. You can join the live classes via your account 

Q. Are classes recorded?

Yes. All live sessions are recorded for safety and support. Recordings are stored securely and are not made public.

Q. Can I watch the class recordings later?

Recordings are not automatically shared. They are for platform safety and may be available on request for missed sessions or concerns, at the discretion of Home EDventure.

Q. Can I cancel a class or get a refund?

Each class has its own cancellation and refund policy. Please check the class listing for details. Refunds must be requested before the class begins, unless otherwise stated.

Q. Is my child’s data safe?

Yes. We take your family’s privacy seriously. All data is stored securely and only used for platform purposes. We never sell or misuse your information.

Q. What if something inappropriate happens in class?

Contact us immediately at admin@homeedventure.com.au. Every class is recorded, and we investigate all reports seriously and quickly.

Q: Do your instructors have Working With Children Checks?

Yes. All instructors are required to have a current Working With Children Check (or the legal equivalent) based on the laws of their state or country before publishing any course.

Q: What information do you collect?

We only collect what’s needed—like parent names, email addresses, and course progress. Payment information is processed securely through trusted services.

Q: Do you sell or share my information?

No. We never sell or share your personal information with advertisers or third-party companies.

Q: How do you protect our data?

We use secure systems, encrypted payment methods, and password-protected accounts. Our platform is regularly updated to keep your data safe.

Q: Can I update or delete my account?

Yes. You can contact us anytime to update your info or delete your account.

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Read our full Privacy Policy here »